oops mobile

OOPS mobile offers mail-in face identification repair services at flat rate prices. 

Turnaround time for typical face identification mail-in repair is 72hrs from receipt of your device and damaged credential reader (excluding weekends).

Simply email our repair department with a detailed (including if the device was water damaged, a failed repair attempt from another shop, etc.) description of your devices' issues for the most accurate quote and turnaround time.

You will receive a reply email with a flat rate quote (plus return shipping & plus tax) and a hyperlink to a secure server for payment processing (please note that your return name/shipping address must match your electronic payment name/shipping address - no exceptions) and a unique six-digit Repair Authorization Code (RAC) that must appear on your shipping label.

Please note that OOPS mobile reserves the right to refuse any repair received due to omissions by you during the intake/quote phase, you will receive an instant refund minus your device return shipping costs.